Midwest Express Clinic
Human Resources Generalist
Chicago, IL - Full Time
Why Join Midwest Express Clinic
At Midwest Express Clinic, “Express is our middle name.”
That means:
- Fast, high-quality care for our patients
- A fast-moving, high-growth environment for our teams
- Real ownership and the ability to make an impact quickly
We are building a healthcare experience that is efficient, compassionate, and human — and our people are at the center of that.
Our culture is grounded in PACT:
💙 Positive – we bring solutions and energy
💪 Accountable – we own outcomes
🫶 Compassionate – we care for patients and each other
🤝 Teamwork – we win together
The Role
This is a true HR Generalist role with dual ownership of recruiting and workforce operations (scheduling).
- You will play a critical role in ensuring we have the right people, in the right place, at the right time — driving both hiring execution and day-to-day staffing operations, while supporting core HR functions.
- This role sits at the intersection of talent, operations, and employee experience.
- This role is ideal for someone who enjoys both hiring talent and solving real-time operational challenges.
Recruiting
- Own full-cycle recruiting for clinic roles (MAs, RTs, front desk, etc.)
- Partner with clinic and regional leaders to hire quickly and effectively
- Manage candidate pipelines and deliver a strong candidate experience
- Track hiring progress and improve speed and quality
- Coordinate clinic schedules to ensure consistent staffing coverage
- Manage real-time staffing needs, call-offs, and gaps
- Partner with leaders to align staffing with patient volumes and clinic needs
- Identify trends and build more structured, scalable scheduling processes
- Support employee relations with a proactive, solutions-oriented approach
- Assist with performance management and disciplinary processes
- Support onboarding and offboarding to ensure smooth transitions
- Reinforce policies and ensure day-to-day compliance
- Maintain accurate employee data in Paycom
- 2–4 years of experience in HR, recruiting, and/or workforce operations
- Ability to operate in a fast-paced, high-growth environment
- Strong organizational skills and ability to manage competing priorities
- Excellent communication and follow-through
- A mindset aligned with our PACT values
Open roles are filled quickly with strong candidates
Clinics are consistently staffed with minimal disruption
Leaders trust you to solve both hiring and staffing challenges
Employee issues are handled proactively and effectively
You bring structure, speed, and accountability to both recruiting and scheduling
Midwest Express Clinic is proud to offer a competitive selection of employer-sponsored medical, dental, vision, and short-term disability plans to meet the diverse needs of our employees and their families. Employees can also opt into a wide range of voluntary benefits including Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), Dependent Care, commuter benefits, life insurance, critical illness, and pet insurance.
We offer a company-sponsored 401(k) plan with employer match to support long-term financial wellbeing. Full-time employees are also eligible for Paid Time Off and wellness benefits, because we believe in building a career that supports both performance and balance.
Midwest Express Clinic is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.
Midwest Express Clinic is committed to providing reasonable accommodations to applicants with disabilities throughout the hiring process. If you require assistance or accommodation, please contact our HR team at [email protected]
E-Verify
Midwest Express Clinic participates in E-Verify to confirm the employment eligibility of all newly hired employees.
This role has an expected salary range of $65,000-$80,000
This is onsite role with rounding requirements to clinics as needed
