Credentialing Administrator

About the Company
Provider of urgent and primary care centers for individuals in the Midwest, focused on an affordable approach to delivering urgent and primary care services. The Company’s primary objective is to provide a quality, convenient, and affordable healthcare option, with a commitment to offering a more personal care experience.

Job Summary
Midwest Express Clinic is seeking a dependable and hands-on Credentialing Administrator to join our growing team. This entry-level position plays a vital role in supporting day-to-day credentialing needs across our network of clinics. The ideal candidate is highly adaptable, detail-oriented, and thrives in a fast-paced, field-based environment. This position must be located in the Chicagoland market and will be predominately on-site at our Chicago office with office hours expected between 8:00AM - 5:00PM CT. 

Responsibilities:

• Oversee provider onboarding and off-boarding processes, ensuring compliance with all regulatory and internal standards.
• Prepare, track, and manage collaborative agreements and delegation terminations.
• Maintain provider records in the National Practitioner Data Bank (NPDB) and CAQH databases, including updates and re-attestations.
• Process I&A access requests and manage provider document submissions.
• Create and maintain provider profiles in systems such as Medallion and Experity.
• Manage DOT/Certedrive compliance and documentation
• Track and communicate professional license expirations and renewal requirements.
• Maintain and audit credentialing spreadsheets to ensure data integrity and accuracy.
• Process medical record and itemized statement requests in compliance with privacy regulations.
• Receive, sort, open, and distribute incoming mail weekly, ensuring timely routing to appropriate departments.
• Log, scan, and maintain accurate digital records of all incoming correspondence.
• Conduct weekly rounding to four designated mail-hub locations to ensure consistent document flow.

What We’re Looking For:

• Strong attention to detail, follow-through, and willingness to take initiative
• Ability to build rapport with clinic staff and leadership while maintaining professionalism
• Reliable, organized, and comfortable working independently
• Proficiency in using tools such as Microsoft Excel, SharePoint, Slack, and Monday.com is a plus
• Flexibility to shift focus quickly as new priorities emerge

This Role Is For You If:

• You’re looking for an entry point into healthcare credentialing with real impact
• You’re a self-starter who thrives in environments where no two days are the same
• You want to grow with a fast-moving healthcare company

Perks:

• Competitive hourly wage and full-time hours
• Opportunities for growth and advancement within MEC

Physical Requirements: This role requires the individual to have the ability to lift, carry, and move items up to 50 pounds, as well as perform physical tasks such as bending, reaching, and standing for extended periods.

This role has an expected hourly rate of $22/hour 

Benefits: Midwest Express Clinic is proud to offer our employees a competitive selection of employer sponsored medical, dental, vision, and short term disability plans that meet the diverse needs of our employees and their families. Employees can also opt into a wide range of voluntary benefit plans including, but not limited to pre-tax spending accounts (FSA, HSA, Dependent Care, and Commuter), life insurance, critical illness, and even pet insurance. We offer a company-sponsored 401K plan, with employer match, to help them plan for a financially secure future. We also believe in the importance of work-life balance, with all full-time employees eligible for Wellness or Paid Time Off benefits.